If the problem persists, continue troubleshooting your device. Restart your device and check if incoming calls no longer go straight to voicemail. You can also deactivate DND (Do Not Disturb Mode) from the Control Center and find the Do Not Disturb button to turn it off. On iPhone devices, you can change the Do Not Disturb settings by going to: Settings > Focus > Do Not Disturb. Then tap the switch to turn it off.Īlternatively, you can simply swipe down from the Android Home screen, then tap the DND option ( half moon image) to turn it off. Head to Notifications > General > Do Not Disturb. Swipe up from the Home screen to open the phone App Drawer.ģ. I don’t have Do Not Disturb turned on on my iPhone, and even so, I have these people’s numbers. I don’t even get missed call notifications and it doesn’t ring at all. This has happened at least 15-20 times in the last week or two. To deactivate Do Not Disturb feature on Android, do these:ġ. I keep missing calls and they go straight to voicemail. Thus, incoming calls will be redirected to your voice messages. Therefore, you can not hear if someone is calling as the phone won’t ring. When you enable Do Not Disturb on your cell phone, your phone will be silenced as this mode can mute sound, stop vibration, and disable visual disturbances. You can use DND to schedule when to receive calls or when to automatically turn it on or off. This phone feature lets you customize phone notifications, alerts, and calls. Select Call Forwarding settings and toggle the switch to turn it off.Īlternatively, you can deactivate call forwarding by calling a short code from your phone.Īnother possible reason why you are no longer receiving calls is when the device is on Do Not Disturb Mode. *If you want to receive calls from unknown callers, toggle off the button next to Silence Unknown Callers.ģ. If the switch is enabled, toggle it off to turn off the feature. Tap the menu icon (three dots) located on the top right corner.ĥ. To fix this, simply disable this phone management feature.įor most android users, you can turn off call forwarding option using these steps:Ģ. And if the feature is accidentally turned on but there is no alternative number assigned, then incoming calls go directly to the voicemail box. This phone feature redirects incoming calls to an alternative number. If you can’t receive calls but get voice mail messages instead, there is a big chance that the call forwarding option has been activated. RE: Calls going straight to voicemail.Smartphones let users block calls and silence unknown callers on their phone. I'd love to try to figure out what needs resetting before I deal with them on Monday.Īnyone have any thoughts on this particular spin on the problem? Of course our tech support service is not available because it's a holiday weekend. And I can't find any other feature to reset. I've made sure I am not in "do not disturb" mode. I did not go into the system and deliberately reset this - as the solution to the previous thread calls for doing. I can't figure out how or why, or what I did, possibly, to make this happen. Extension "299" internally.Ĭalls to extension 299 ring normally at my desk and I can answer them.Ĭalls to extension 1, however, go straight to voicemail without ever ringing. My phone is known by 2 extensions to our phone system. "All of a sudden" 2 days ago some of the calls to my extension started going to voicemail without ringing. Hi Folks, I've referenced another thread that addressed the number of rings before going to voicemail - which I read with interest. Thread799-365897: # of rings before voice mail will pick up
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